SERVICES AND
CLIENT WORK
WHAT WE DO
We help organizations clarify direction, construct strategies, and strengthen systems that transform mission into measurable progress. Our work follows a shared architecture applied with respect for each organization’s context.
OUR COLLABORATIVE PROCESS
Research &
Insight
We begin with assessment — interviews, landscape analysis, and operational mapping — to build a clear picture of context, capacity, and opportunity.
Customized Strategy
We design practical, mission-aligned strategies that balance vision with feasibility, positioning organizations for meaningful progress and sustainable growth.
Implementation Support
We stay engaged through implementation, providing tools, facilitation, and responsive guidance so teams can execute with confidence while building internal capacity.
Operational Refinement
We help teams evaluate what’s working and retool strategies based on real-time learning, ensuring they remain effective as conditions change.
CORE OFFERINGS
Resource Mobilization
Resource Mobilization
We help nonprofits build sustainable funding models and guide philanthropic partners in creating strategic, high-impact program investments.
Example | We positioned a national funder for multimillion-dollar annual commitments by developing clear program investment criteria and a grantmaking structure grounded in long-term strategy.
Program Design
Program Design
We create integrated service models, grounded in lived experience and evidence, that deliver measurable outcomes.
Example | We helped a local government develop a renters’ protection program by adapting effective practices from cities across the nation, structuring legal and financial assistance pathways to align with broader housing stabilization efforts.
Organizational Development
Organizational Development
We partner with organizations to strengthen the systems that facilitate effective work: strategy, culture, staffing, management, and governance.
Example | We partnered with a regional social service organization to restructure its teams, clarify roles, improve decision-making, and enhance workflows.
Capital Projects
Capital Projects
We support leaders through major facilities planning and execution to ensure infrastructure investments are feasible and advance mission goals.
Example | We guided a large-scale capital investment by aligning community needs data, program design, and fundraising strategy to position the organization for transformational social impact.
Public Affairs
Public Affairs
We help organizations shape narratives, develop communications strategies, build coalitions, and advance policy priorities.
Example | We contributed to a national discourse on homelessness by developing a messaging framework that integrated prevention, intervention, and systems-change stakeholders.
CLIENT WORK EXAMPLES
Reach Resilience
Fetterman Dunn partnered with Reach Resilience to establish a philanthropic strategy and build infrastructure for managing program investments that strengthen economic security, well-being, and disaster response.
APPROACHES
- Define strategic investment priorities and giving pillars
- Create grantmaking frameworks
- Align organizational positioning with long-term strategy
GOALS
- Increase the reach and effectiveness of grantmaking
- Strengthen cross-sector partnerships
- Scale proven interventions
OUTCOME
The program investment strategy now guides multimillion-dollar annual commitments and strengthens decision-making across the portfolio.
What began as an engagement to establish governance and operational structures has evolved into a trusted, strategic partnership. Today, Fetterman Dunn serves as a valued adviser, guiding our giving strategy and helping us advance our mission with clarity, impact, and purpose.”
Sonya Medina Williams, President & CEO
THE SALVATION ARMY
NORTH & CENTRAL ILLINOIS
Fetterman Dunn guided a regional strategy integrating programs, operations, and advancement across a large network to improve campaign readiness and long-term sustainability.
APPROACHES
- Facilitate cross-functional strategic planning
- Align advancement, business administration, and programs
- Develop operating and capital campaign readiness strategies
GOALS
- Build regional fundraising capacity
- Establish systems for program-based management
- Position the division for multi-year service enhancement and expansion
OUTCOME
The division now uses unified planning and readiness frameworks to guide organizational alignment and prepare for future campaign efforts.
Their expertise consistently strengthens our strategies and enhances our organizational impact.”
Lt. Colonel Jonathan Rich, Divisional Commander
CITY OF SANTA MONICA
Fetterman Dunn partnered with the City of Santa Monica to design an integrated renters’ protection program connected to the citywide homelessness prevention strategy.
APPROACHES
- Adapt nationally recognized practices to the local community and context
- Structure legal and financial assistance pathways
- Align renter protections with broader housing stabilization efforts
GOALS
- Strengthen housing stability for vulnerable residents
- Reduce eviction and displacement risk
- Build durable prevention infrastructure
OUTCOME
The city adopted the integrated model to coordinate legal and financial assistance partners and guide prevention investments.
This project was especially meaningful, having started my career in Santa Monica. Our partnership brought together authentic community engagement and thoughtful program design to protect renters and promote long-term housing stability.”
BLAKE FETTERMAN, PRINCIPAL, FETTERMAN DUNN
WARM SPRINGS FOUNDATION
Fetterman Dunn partnered with Warm Springs Foundation on a comprehensive redesign of its program model, integrating neuro-rehabilitative care, supportive services, research and innovation, and philanthropy.
APPROACHES
- Conduct a statewide needs assessment
- Facilitate an inclusive program design process
- Align governance with long-term sustainability requirements
GOALS
- Expand access to specialized rehabilitation services
- Build an integrated, financially sustainable model
- Establish strategic partnerships, share resources, and improve community outcomes
OUTCOME
The redesigned program model is guiding leadership decisions, funding priorities, and early implementation steps ahead of expansion..
Fetterman Dunn’s ability to integrate vision with practical structures positions us for long-term impact and sustainable growth.”
Jon Allman, CEO
LSA FAMILY HEALTH SERVICE
Fetterman Dunn advised LSA Family Health Service, aligning its capital expansion with program growth to strengthen infrastructure for community health and well-being.
APPROACHES
- Integrate program design with facility planning
- Coordinate stakeholder engagement
- Align capital, operating, and fundraising strategies
GOALS
- Enhance programming and client experience through facility improvements
- Expand access to integrated services
- Build a long-term platform for sustainable growth
OUTCOME
The integrated program and facility framework is informing architectural planning and capital investment decisions.
We had the funding and a strong legacy of service but needed a clearer path forward. Fetterman Dunn brought not just tools, but deep knowledge of the field and what works. Now we walk into our future with confidence.”
Jonah Gensler, CEO
THE SALVATION ARMY
NORTH TEXAS
Fetterman Dunn supported integrated program design, capital project planning, and resource mobilization to advance The Salvation Army of North Texas’s largest social services investment.
APPROACHES
- Conduct comprehensive community needs assessments
- Design integrated program models and outcome measurement frameworks
- Serve as social impact experts, contributing to fundraising and facility planning
- Facilitate partner engagement and government relations
GOALS
- Ground capital investment in community needs data and evidence-based practices
- Develop partnerships for co-located service delivery and collective impact
- Secure transformational donations
OUTCOME
The integrated planning approach positioned the region to advance a large-scale capital campaign and holistic social services campus.
Fetterman Dunn aligns community insight, program design, and capital strategy with discipline, bringing clarity to complex planning efforts. Their work gives leaders and donors a confident path to advancing high-impact investment.”
William Ross, FORMER Advisory Board Chair
GENUINE ARTICLE
Genuine Article collaborated with Fetterman Dunn to develop messaging frameworks and prepare stakeholders for a national convening on homelessness solutions.
APPROACHES
- Create strategic messaging emphasizing prevention, intervention, and systemic change
- Prepare influential voices across sectors for high-impact advocacy
- Align communications with policy and partnership objectives
GOALS
- Shift public understanding of homelessness
- Strengthen support for evidence-based approaches
- Amplify the voices of people with lived experience
OUTCOME
The national convening successfully engaged cross-sector leaders and elevated public discourse on evidence-based solutions to prevent and end homelessness.
Fetterman Dunn provided an invaluable understanding of homelessness systems and the public narratives shaping them. Their strategic guidance and applicable insights helped us start a conversation that needs to be had.”
Elizabeth Clayton, Founder & Principal